the fine print

And now the Fine Print:

For custom work and some Pet Portrait Options

A design fee of $100 will be processed before I begin to work on the outline.  This will be applied towards the final piece.   This fee is non-refundable if you decide not to move forward with a piece.

Once the design is agreed upon, I will ask for a 50% deposit. I also accept Paypal, which can process your credit card as well as Echecks.  All Vermont residents will be charged state sales tax of 6% on the item, but not on shipping.

Shipment:  

All items are shipped by USPS First Class Mail.  Insurance is included on any piece over $200 and any item incorporating relics.  If you have any special requests regarding shipping, please contact me. I cannot be held responsible for lost or stolen packages, however I will do my best to ensure they arrive safely to you.  

Refunds and Exchanges:  

Because of the personalized nature of commemorative jewelry, I cannot accept returns of a custom piece.  I do value a happy customer, and encourage you to contact me with any concerns so we can work out a positive resolution

How long will it take?

Custom pendants or reliquaries are created with a great amount of care.  They can take up to 6 weeks to complete from the time the design phase begins.  Please note this time is an estimate and varies based on the season.